As a patient of this Practice, we expect you to:
Treat the doctors and practice staff with courtesy
Be punctual for appointments
Give the practice as much notice as possible if you are unable to keep your appointment
Make more than one appointment if more than one person needs to be seen
Be prepared to make further appointments if you have numerous or complicated problems
Be patient if appointment times are running late - please remember it may be you who needs extra time on another occasion
Ask for a home visit only if illness prevents you from attending the surgery
Contact the doctor out of hours only in the case of an emergency that cannot wait until the next working day
Order repeat prescriptions in advance
Carefully follow the treatment prescribed by your doctor
Ring for results of tests after 3 pm
If you wish to make constructive comments, suggestions or criticism, please contact the Practice Manager