Riverside Medical Centre


An Outline Profile of The Practice
An Outline Profile of The Practice
	Riverside Medical Centre is a friendly; busy Practice based in a semi-rural area, with a Practice population of approximately 6,900 covering all age ranges. There are three GP Partners in the Practice: Dr Colm Donnelly, Dr Sylvia Conner and Dr Jonathan Rouse and one part-time salaried GP: Dr Peter Cornes. The Practice is highly respected amongst the community of Hullbridge, who in turn have supported us with the procurement of medical equipment over the years, which has included an ultrasound machine and an external defibrillator, as well as smaller items of equipment that has enabled more diagnostic treatment to be undertaken. The Practice operates under a PMS contract and has achieved high points under the new Quality and Outcome Framework in the first year of the new GP Contract. The Practice has an excellent communication network, which is facilitated by regular meetings that are minuted and circulated electronically. Riverside Medical Centre became a 'Training Practice' in 2001. It is the philosophy of the Partners to fully support the GP Registrars throughout their training, within an environment that promotes open discussion and active participation in all aspects of general practice. The dedicated GP Registrars room has the most up-to-date, unobtrusive video equipment for recording consultations, and a comprehensive training room and library exist to complete the facilities available to the GP Registrar during their period with the Practice; Dr Sylvia Conner is the GP Trainer. This year Dr Jonathan Rouse has taken on the role of training and teaching medical students from the Royal London/Barts Hospital. The Specialist Nurses within the Practice conduct a comprehensive Disease Management Programme, which includes Diabetes, Hypertension, CHD (Coronary Heart Disease) and Asthma. A fully equipped Minor Operations Room is available where the Partners routinely undertake a range of procedures. Regular clinics are held which cover Family Planning, Menopause, Travel and Childhood immunisations. In addition, the services of antenatal care are supported by a visiting Midwife and a Counsellor is available one day a week for those patients requiring support; a dedicated weekly Phlebotomy clinic completes the services available. The Practice also has equipment to perform 24-hour ambulatory blood pressure recording and R-Test monitoring. The premises has undergone some recent changes and now comprises of: Six consultation rooms Examination room Nurse's treatment room Minor operations room Optical and hearing test room There is a spacious waiting area and facilities for the disabled, along with baby changing facilities The Practice Team consists of: Practice Manager Three Practice Nurses Healthcare Assistant Practice Administrator Practice Administrator/Audit Clerk Medical Secretary Seven Reception/Administrative Staff Riverside Medical Centre uses the EMIS clinical system for maintaining patients' records. We are well established in terms of computerisation and 'paper-light'.

Mission Statement

It is the aim of all staff at Riverside Medical Centre, both clinical and administrative, to use our knowledge and expertise to provide and promote a comprehensive health care service.
We acknowledge your need to be treated as an individual with a right to confidentiality, privacy and respect.
We will work with you with regard to your physical, psychological and social needs within a safe and comfortable setting and in a pleasant and welcoming manner.
For an effective service we aim to maintain open, two-way channels of communication with all our patients, including the provisions of a practice-based complaints procedure. To maintain regular communication with all the primary health care professionals attached to our Surgery, as well as with all other agencies, e.g. Hospitals, Clinics, Social Services and Essex Health Authority.
We aim to ensure that the whole of the primary health care team are trained to the highest standards and to encourage on-going training to enable our services to be comprehensive and current.
We will ensure that all our staff work within the guidelines of agreed practice procedures and protocols, and in accordance with the 'Patient's Charter', as issued by the NHS.